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Impressing your
tenants and clients, while saving time, too. Seems like a tall order, but DIY property management software gets it
done for Annie Mathews of Tropic Homes.
“DIY’s integrated web
site is so S-I-M-P-L-E,” says Broker Mathews who uses many of DIY’s
integration services along with DIY’s software to streamline her operations.
“I use DIY’s Marketing Website to help promote my properties. DIY’s Resident
Portal helps me impress my tenants who appreciate having the information they
want so readily accessible. What’s more, the ability to quickly pay property owners
using ACH makes me look good to my clients!”
Specializing in Florida’s Upper Keys, Mathews is an expert in managing,
renting and selling real estate throughout these beautiful island
communities, but admits bookkeeping was never her passion.
“Bookkeeping is not my
forte’ so it was essential that I found a program that was easy to use,” says
Mathews. “A former bookkeeper of ours was using DIY at a new company. She
recommended it for ease of use and ‘easy-on-the-budget’. I figured if I got
in a tight spot, she would help me. Turns out, I’ve never had to call on her
because my questions are always answered promptly by DIY’s great tech support
team.
“In fact any of the numerous
times that I have emailed support, I received prompt, explicit and helpful
directions. DIY really does have the BEST tech support,” she says. “That’s
important.”
There are many ways
that using DIY helps my business, continues Mathews. “DIY saves me time
because it is so simple to use. It also saves me time because it is
Web-based. I don’t have to worry about managing software and servers – after
all, real estate is my business not technology.
“I can work from
anywhere on anyone’s computer. I didn’t want to be married to my personal
computer. As long as there is someone’s computer handy, I can take care of
business.” And that business includes making tenants and clients happy – and
getting it all done more easily – thanks to DIY.
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